Shipping Policy

Shipping Policy – Valberrys

At Valberrys.com, we are committed to shipping your orders quickly and efficiently so that you can enjoy your purchases as soon as possible. This Shipping Policy details our shipping practices.

1. General Information

The purpose of this shipping policy is to define the terms for processing, sending, and delivering orders placed on our online store Valberrys.

2. Processing and Delivery Times

  • Order processing: 1 to 3 business days.

  • Estimated delivery time: between 7 and 12 business days (processing included) for France and between 10 and 15 business days (processing included) for Europe, excluding Saturdays, Sundays, and public holidays. These times may vary depending on the carrier's delays.

Please note that these times are indicative and may vary depending on the destination country and local procedures.

a. Order tracking:

Our customers will automatically receive tracking numbers via email from our store once orders are shipped. They can also track their order directly by visiting the carrier's tracking page using this number. Tracking is usually updated within three business days of shipment.

3. Shipping Costs

  • Free shipping for all orders equal to or greater than €80.

  • For any order less than €80, shipping costs of €8.90 will be applied at checkout.

4. Delays and exceptional circumstances

Valberrys cannot be held responsible for delivery delays due to circumstances beyond its control, such as:

  • postal or customs delays,

  • public holidays,

  • bad weather,

  • strikes or demonstrations,

  • or any other event of force majeure.

5. Customs duties and taxes

For all orders delivered in metropolitan France and within the European Union, the prices displayed on Valberrys.com are Inclusive of All Taxes (TTC). Valberrys guarantees that no customs fees or additional import taxes will be charged to the customer upon delivery. The amount paid upon order confirmation is final.

6. Delivery address

It is the buyer's responsibility to verify the accuracy of the delivery address before validating their order.
Valberrys cannot be held responsible for a delivery failure resulting from an incorrect or incomplete address provided by the customer.

7. Contact

For any inquiries regarding your shipment, our customer service is available at:
📩 contact@valberrys.com

By placing an order on our website, you agree to the terms of this Shipping Policy.