Privacy Policy

SARL IVS Tendance, operating the Valberrys brand and registered under SIRET number 491 210 233 00012, is committed to protecting the personal data of its users in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act. This privacy policy explains what information we collect, how we use it, and what your rights are.

1. Data controller

SARL IVS Tendance
Head office: 9B rue Honoré de Balzac, 78800 Houilles, France
Intra-community VAT number: FR18491210233
Contact email: contact@ivstendance.com
Telephone: +33(0)675292296

2. Data collected

We collect the following information when browsing and transacting on our site valberrys.myshopify.com :

Personal data : name, first name, postal address, email address, telephone number, and any other information necessary to process your order.
Payment data : Payment information (credit card number, IBAN, etc.) is processed securely by our payment service providers.
Connection data : IP address, browser type, connection time, pages visited, cookies.

3. Use of data

The personal data collected is used for:

Process and manage your orders.
Send you information about your purchases (confirmation, delivery tracking).
Answer your questions through customer service.
Improve your user experience on the site (navigation, personalization).
To inform you of promotions and new products if you have consented to receive our newsletter.

4. Sharing of data

Your data is only shared with third parties strictly necessary for the performance of our services:

Payment providers : for the secure processing of your payments.
Carriers : to ensure delivery of your orders.
Website host : Shopify Inc., 151 O'Connor Street, Ottawa, Ontario, K2P 2L8, Canada. Phone: +1 613-241-2828.

We promise never to sell or rent your personal data to third parties for commercial purposes.

5. Data security

We implement technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Payment transactions are processed via secure connections (SSL/TLS).

6. Retention period

Your personal data is kept for as long as necessary to process your orders or to comply with our legal obligations. Transaction-related information is kept for 10 years in accordance with tax and accounting legislation.

7. Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access : you can request to consult the personal data that we hold about you.
Right of rectification : you can request the correction of your personal information if it is inaccurate.
Right to erasure : you can request the deletion of your personal data under certain conditions.
Right to restriction of processing : you can request the restriction of the processing of your data in certain circumstances.
Right to object : You can object at any time to the use of your data for marketing purposes.
Right to portability : You have the right to receive the data you have provided to us in a structured, machine-readable format.

To exercise your rights, you can contact us by email at the following address: contact@valberrys.net

8. Cookies

Our website uses cookies to improve your user experience and to provide services tailored to your preferences. You can set your browser to refuse the use of cookies, but this may affect some of the website's functionality.

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, if necessary, we will notify you by email.

10. Contact

For any questions regarding this privacy policy or to exercise your rights, please contact us at:
Email: contact@valberrys.net
Postal address: 9B rue Honoré de Balzac, 78800 Houilles, France