Privacy Policy

Privacy Policy

IVS Tendance SARL, operating the Valberrys brand and registered under SIRET number 491 210 233 00012, is committed to protecting the personal data of its users in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act. This privacy policy explains what information we collect, how we use it, and what your rights are.

1. Data Controller

IVS Tendance SARL
Registered office: 9B rue Honoré de Balzac, 78800 Houilles, France
Intra-Community VAT number: FR18491210233
Contact email: contact@ivstendance.com
Telephone: +33(0)675292296

2. Data collected

We collect the following information during browsing and transactions on our website valberrys.com :

  • Personal data : name, surname, postal address, email address, telephone number, and any other information necessary for the processing of your order.
  • Payment data : Payment information (bank card number, IBAN, etc.) is processed securely by our payment service providers.
  • Connection data : IP address, browser type, connection time, pages visited, cookies.

3. Use of data

The personal data collected is used for:

  • Process and manage your orders.
  • To send you information regarding your purchases (confirmation, delivery tracking).
  • Your questions will be answered via customer service.
  • Improve your user experience on the site (navigation, personalization).
  • We will inform you of promotions and new products if you have consented to receive our newsletter.

4. Data sharing

Your data is only shared with third parties strictly necessary for the performance of our services:

  • Payment providers : for the secure processing of your payments.
  • Carriers : to ensure the delivery of your orders.
  • Website host : Shopify Inc., 151 O'Connor Street, Ottawa, Ontario, K2P 2L8, Canada. Phone: +1 613-241-2828.

We promise never to sell or rent your personal data to third parties for commercial purposes.

5. Data Security

We implement technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Payment transactions are processed via secure connections (SSL/TLS).

6. Shelf life

Your personal data is kept for as long as necessary to process your orders or to comply with our legal obligations. Transaction information is kept for 10 years in accordance with tax and accounting laws.

7. Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of access : you can request to view the personal data we hold about you.
  • Right of rectification : you can request the correction of your personal information if it is inaccurate.
  • Right to erasure : you can request the deletion of your personal data under certain conditions.
  • Right to restriction of processing : you can request the restriction of the processing of your data in certain circumstances.
  • Right to object : you can object at any time to the use of your data for marketing purposes.
  • Right to data portability : you have the right to receive the data you have provided to us in a structured and machine-readable format.

To exercise your rights, you can contact us by email at the following address: contact@valberrys.com

8. Cookies

Our website uses cookies to improve user experience and provide services tailored to your preferences. You can configure your browser to refuse the use of cookies, but this may affect certain website functionalities.

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, if necessary, we will notify you by email.

10. Contact

For any questions regarding this privacy policy or to exercise your rights, please contact us at:
Email: contact@valberrys.com
Postal address: 9B rue Honoré de Balzac, 78800 Houilles, France